Data Protection
Security of Your Personal Information Goldsbe's top priority. On this page, we explain clearly and plainly — what data is collected, why it is collected, and what your rights are.
Every piece of your information and every transaction is protected with 256-bit SSL encryption — the same standard used by online banking.
Goldsbe never sells your personal information to third parties — including advertising companies.
You can view, correct, or delete your data at any time. Your data belongs to you.
Data is not retained beyond what is necessary. Once legal obligations are met, data is deleted.
Goldsbe manages the data of Bangladeshi users in compliance with international data protection regulations (GDPR).
For any privacy-related questions, you can reach our dedicated Privacy Team directly.
This Privacy Policy Goldsbe's website, mobile app, and all services. Using any Goldsbe service means you agree to this policy.
Goldsbe Certain information is collected to deliver the best possible service to users. The main ways data is collected are:
Below is an overview of the types of data collected and the reasons for collecting them:
| Data Type | Example | Why It's Collected |
|---|---|---|
| Identity information | Name, date of birth, address | Account Verification & Age Confirmation |
| Contact Information | Email, phone number | Notifications & Support |
| Financial Information | Payment methods, transaction history | Payment Processing & Fraud Prevention |
| Proof of Identity | NID, passport scan | KYC Verification & Legal Obligations |
| Technical Data | IP address, device information, browser | Security & Fraud Detection |
| Usage Data | Page visits, betting history | Service improvement and personalized experience |
Goldsbe Collected data is used strictly for specific, legitimate purposes:
Beyond the purposes stated above Goldsbe Your data is never sold. No information is shared with advertising companies.
Goldsbe Your data is never sold. However, it may be shared in a limited capacity under certain specific circumstances:
Protecting Your Data Goldsbe We use a multi-layered security system:
Regular third-party security audits are also conducted, and any vulnerabilities identified are addressed immediately.
Goldsbe Cookies are used on the website and app. A cookie is a small file stored in your browser that helps improve site functionality.
Cookies can be disabled at any time from your browser settings. However, disabling essential cookies may cause some features of the site to stop working correctly.
GoldsbeAs a user, you have full control over your own data:
To find out what data Goldsbe holds about you, submit a request.
You may request corrections to any inaccurate or outdated information.
After account closure, you may request deletion of data beyond the legal retention period.
You may opt out of marketing communications at any time.
You can receive a copy of your data in a machine-readable format.
If you are not satisfied with our Privacy Policy, you may file a complaint with the relevant authority.
To exercise any of these rights, email us at: privacy@goldsbe.net
Goldsbe Data is not kept longer than necessary. Retention periods depend on the type of data:
Once the retention period expires, data is securely deleted or anonymized.
GoldsbeGoldsbe's services are strictly for users aged 18 and above. We do not collect or retain personal information from minors under any circumstances.
Goldsbe This privacy policy may be updated when necessary. In the event of changes:
If you do not agree to the updated policy, please request account closure and we will handle your data accordingly.
For any privacy-related questions, requests, or complaints, please get in touch with us:
After Request Goldsbe Requests are typically responded to within 30 business days. In complex cases, this may take up to 3 months.
General Questions
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